Refund policy
We want you to be satisfied with your purchase from BLACK RESERVE. If you experience an issue with your order, please contact us, and we will do our best to help.
RETURN ELIGIBILITY
Returns and refunds may be approved if:
• You received a damaged item.
• You received the wrong item.
• The product arrives with a manufacturing or printing defect.
To report an issue, please get in touch with us within 14 days of receiving your order and include clear photos of the product and packaging.
Contact:
hello@blackreserve.shop
NON-RETURNABLE ITEMS
We do not accept returns, exchanges, or refunds for:
• Incorrect size selected by the customer.
• Change of mind.
• Personal preference or dissatisfaction with style, color, or design.
• Orders placed with incorrect shipping information provided by the customer.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. We will review the issue and, if approved, provide a replacement or refund.
REFUNDS
If a refund is approved, it will be issued to the original payment method used during checkout.
Please allow up to 10 business days for the refund to be processed after approval.
LATE OR MISSING REFUNDS
If more than 14 business days have passed since your refund was approved and you have not received it, please contact us at:
CONTACT
BLACK RESERVE